Returns
Returns
We aim to please, but if you are not entirely happy with your purchase/s, please return your order to the address below, within 14 days of receipt of goods, securely packaged, with a copy of the receipt and reason for its return, retaining proof of postage. The cost of returns must be covered by the customer
Please specify if you would like a different product or size or colour if available. All exchanges will be delivered free of charge. We will either replace your order or make a refund
We can’t offer refunds for item/s bought in any Sales, but we will issue a credit note if Sale item/s are returned to us within 14 days of receipt of goods, securely packaged, with a copy of receipt and reason for return, retaining proof of postage
INTERNATIONAL RETURNS
As above but please send your returned item/s using a trackable service, marking your package clearly ‘Returned Goods’ to avoid delays at Customs
The Great English Outdoors
Mortimer House
19 Castle Street
Hay on Wye
Herefordshire
HR3 5DF
Email: info@greatenglishoutdoors.co.uk Tel: 00 44 (0) 1497 821205